CCA offers ‘All Risk’ Marine Insurance for both air and ocean freight shipments. ‘All Risk’ insurance protects shippers against physical loss or damage to cargo from external causes, subject to policy terms and conditions. Note: The carrier’s liability is normally to a fixed value, which is usually considerably less than the value of your cargo.

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Insurance Claims

Download Insurance Claim Procedure

Our insurance coverage, eliminates the hassle of trying to claim directly from the airlines or ocean carriers which can be time consuming and burdensome. A formal claim must include:

  • A cover letter stating that you are submitting a formal claim
  • A copy of the Air Waybill or Bill of Lading
  • A copy of the insurance certificate
  • The invoice for the entire shipment indicating the items involved in the claim
  • A detailed breakdown of the claimed amount
  • Warehouse delivery receipt
  • Contact details
  • Photographs if available
  • Surveyor’s report (if required)
  • Any other relevant documents